License and trial
Start a free trial or subscribe, enter the license key in EspoCRM, and what happens when it expires.
S+M VoIP for EspoCRM needs a license key for your CRM's address. Until one is entered, calls and texts that come in are still saved, but nothing can be sent or dialed.
Get a key
- In EspoCRM, open Administration → S+M EspoCRM VOIP → Licence and note the address under This CRM: the key
works only for that address (the host of Site URL, without
www.). - In your S+M account, go to Products & licenses and choose Start free trial for this address, or Subscribe.
- Choose Show key next to the license and Copy it.
The free trial lasts 30 days and needs no card: one per company and address. See also Licenses in the S+M account docs.
Enter the key
Paste it in Licence key on the Licence page and save. The page shows the status: Free trial with the days left, Active, or Subscription ended. To take a key off, use Remove key.
Renewals
With Renewal: Renews automatically, the extension checks with S+M once a day and picks up the new key by itself. When you subscribe after a trial, the paid key arrives the same way: there is nothing to paste again.
When it expires
- 7 days before the end, administrators see a reminder bar in EspoCRM.
- After the expiry date, everything keeps working for 14 more days.
- Then sending texts, the Call button, the browser phone and the pop-ups turn off. Incoming calls and texts are still saved and logged, so nothing is lost.
- Entering a valid key turns everything back on straight away.
Moving to another address
If the CRM moves to a new address, move the license in your S+M account (Move to another address), then paste the new key here.
Key messages
| Message | What to do |
|---|---|
| This is not a valid licence key (check that it was copied completely). | Copy it again with Copy. |
| This licence key is for another product. | Use the key for S+M VoIP for EspoCRM. |
| This licence key is for X, but this CRM is Y. | Check Site URL, or move the license to this address. |